Privacy Policy

Last Updated: September 29, 2026

Elitee, we respect your privacy and want you to understand how we handle information when you visit our website, place an order, or contact us.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices you may have regarding your information.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

Information You Provide

When you place an order, contact us, or use our website, you may provide:

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Order information
  • Payment and transaction information
  • Information you provide when contacting customer support

We collect information that is reasonably necessary to process orders, provide customer service, and operate our website.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through your browser, hosting provider, security tools, analytics services, or similar technologies.

This information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • General website usage information

This information may help us maintain website functionality, improve our website, understand how visitors use our services, and protect against security issues.

2. How We Use Information

Elitee may use the information we collect to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Send order confirmations and shipping updates
  • Process returns, refunds, and exchanges
  • Respond to customer questions
  • Provide customer support
  • Improve our website and services
  • Detect and prevent fraud or unauthorized activity
  • Maintain website security
  • Comply with applicable legal requirements

We use personal information for purposes reasonably related to the operation of our business and the services you request.

3. Payment Information

Payments are processed through third-party payment providers.

When you make a purchase, your payment information may be transmitted directly to the applicable payment processor. Elitee does not need to retain your complete credit or debit card number to process your order.

Payment providers may handle your information according to their own privacy policies and terms.

4. Sharing Information

We may share personal information with service providers that help us operate our business and provide services to you.

These may include:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Customer support providers
  • Security or fraud-prevention providers
  • Analytics or advertising providers, where applicable

We only share information as reasonably necessary for these services or for legitimate business purposes.

We may also disclose information when required by law, legal process, court order, or government request, or when reasonably necessary to protect our customers, business, website, or legal rights.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, improve performance, and, where applicable, measure advertising or marketing activity.

You can manage or disable cookies through your web browser settings. Some website features may not work as intended if certain cookies are disabled.

The specific cookies and technologies used on our website may change as we update our website and services.

6. Marketing Communications

If you choose to receive promotional emails from Elitee, we may use your email address to send information about products, offers, or other updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Even if you opt out of marketing messages, we may still send necessary transactional communications, such as order confirmations, shipping updates, or information related to an existing purchase.

7. New Jersey Privacy

Elitee recognizes the importance of protecting personal information belonging to customers and website visitors in New Jersey.

Where applicable under New Jersey law, consumers may have rights regarding their personal information, including certain rights to access, correct, delete, or control the use of personal information. The availability and scope of these rights may depend on the circumstances and whether the applicable law applies to our business.

New Jersey’s privacy framework includes requirements concerning the collection, use, disclosure, and protection of personal information.

If you would like to ask about your personal information or make a privacy-related request, contact us using the information at the end of this policy.

8. Your Privacy Choices

You may contact us to:

  • Ask about personal information we maintain about you
  • Request correction of inaccurate information
  • Ask about deletion of personal information, where applicable
  • Ask questions about how your information is used

Some information may need to be retained for order records, accounting, fraud prevention, legal obligations, dispute resolution, or other legitimate business purposes.

To submit a privacy request, please contact us using the contact information provided on our website.

9. Data Security

We take reasonable steps to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

Security measures may include administrative, technical, and physical safeguards appropriate to the type of information we maintain.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain business and transaction records
  • Process returns and refunds
  • Prevent fraud or misuse
  • Meet legal, accounting, and regulatory requirements

When information is no longer reasonably necessary, we may securely delete, anonymize, or dispose of it as appropriate.

11. Children’s Privacy

Our website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13 for the purpose of creating accounts or completing purchases.

If you believe that a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

Elitee is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our business, website, services, or applicable requirements change.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this page periodically to stay informed about how we handle personal information.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Elitee using the contact information provided on our website.

Contact Information

  • Store Name: Elitee
  • Email: info@elitee.us
  • Phone: +1 319-441-0462
  • Address: 6 W Front St, Apt A4, Red Bank, NJ 07701, United States